Booking Policy
To secure a reservation, a deposit is required after confirming your itinerary. Your booking is only guaranteed once payment is received and confirmed by our team.
Legal
Travel Policies
These policies are designed to be fair, transparent, and clear for both travelers and service partners.
Payment Terms
We accept secure bank transfer and approved online payment methods. Remaining balance is typically due before arrival unless agreed differently in writing.
Cancellation Policy
Cancellations made well in advance may be partially refundable based on supplier terms. Last-minute cancellations are usually non-refundable due to hotel and transport commitments.
Changes and Rescheduling
We do our best to accommodate date and itinerary changes, subject to availability and supplier conditions. Additional costs may apply when services are rebooked.
Privacy and Data Use
Your contact and travel details are used only to organize your trip and communicate about your booking. We do not sell your data to third parties.
Travel Responsibility
Travelers are responsible for passport validity, visa requirements, insurance, and health-related documentation. We provide guidance but final compliance remains the traveler's responsibility.
Support and Emergency Contact
Our support line is available for active travelers who need urgent assistance during their trip. Non-urgent requests are answered as quickly as possible through email and WhatsApp.